Accessibility Statement

Bates Roofing, LLC is dedicated to providing services to patients, companions, and visitors in a welcoming manner that respects, protects, and promotes patient rights.

Our team members will treat all patients, companions, and visitors receiving services with equality in a welcoming manner that is free from discrimination based on age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state, or local law.

Our team will determine eligibility for and provide services, and other benefits to all patients, companions, and visitors in a similar manner, without subjecting any individual to separate or different treatment on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state, or local law.

Our team members will inform patients, companions, and visitors of the availability of and make reasonable accommodations for disabled patients and patients with limited English proficiency consistent with federal and state requirements at no cost to the patient.

Our team members are prohibited from retaliating against any person who opposes, complains about, or reports discrimination, files a complaint, or cooperates in an investigation of discrimination or other proceedings under federal, state, or local anti-discrimination law.

If you feel you have not received proper assistance with your complaint, you may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health & Human Services
200 Independence Avenue, SW., Room 509F, HHH Building, Washington, D.C. 20201

1-844-883-6633, 844-883-6633 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

General

Bates Roofing, LLC strives to ensure that its services are accessible to people with disabilities. Bates Roofing, LLC has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Accessibility on Bates Roofing, LLC

Bates Roofing, LLC makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Bates Roofing, LLC to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

Enabling the Accessibility Menu

The Bates Roofing, LLC accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Bates Roofing, LLC continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Bates Roofing, LLC fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on www.batesroofingllc.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions, or need assistance, please contact our patient support as follows:

Email: info@batesroofingllc.com